Question 1

1. Do you accept custom and personalized orders?

Accepted Answer

Absolutely! If you have a custom design in mind, feel free to get in touch with the details. I’ll get back to you with a design brief and quote. Please note that custom orders are highly time-intensive, and pricing will reflect the complexity and time involved.

Question 2

2. Do you accept bulk orders?

Accepted Answer

Yes, I do. For bulk orders and discounted pricing, please email me at info@scaleddimensions.com.

Question 3

3. What payment methods are accepted?

Accepted Answer

Payments can be made securely through Credit Cards, Debit Cards, and PayPal.
For domestic orders within India (INR), UPI and Bank Transfer options are also available. Simply contact me for the details.

Question 4

4. Do I need a PayPal account to make a purchase?

Accepted Answer

No, a PayPal account is not required. You can easily pay using a Credit or Debit Card through PayPal Guest Checkout.

Question 5

5. How should I care for the artworks?

Accepted Answer

For Paper Sculptures
• Avoid placing the artwork in direct or harsh sunlight.
• Keep the artwork away from moisture and humid environments.

For DIY Kits
• Completed DIY models are not toys and should be handled with care.
• The models are intended for display purposes only.
• For longer life, keep the model in a dry, well-ventilated space.

Question 6

6. Do the 3D puzzles include instructions?

Accepted Answer

Yes. Every 3D puzzle comes with a detailed instruction manual featuring step-by-step diagrams. Spare pieces for delicate parts are also included. If you face any difficulty during assembly, feel free to contact me — I’ll be happy to help.

Question 7

7. What tools are needed to assemble the 3D puzzles?

Accepted Answer

A pair of tweezers can be helpful, but they are entirely optional. No glue is required, as the models use an interlocking assembly system.

Question 8

8. How and when can I download printable digital files?

Accepted Answer

Instantly. Once payment is completed, a download button will appear immediately.
You will also receive a confirmation email containing the download link, which remains valid for 30 days. Simply download the files and they’re ready to print.

FAQ

Frequently asked questions